Candidate for this test are Microsoft Dynamics 365 Customer Engagement practical advisors with Field Service aptitude. Hopefuls are in charge of actualizing arrangements that oversee assets that total the field administration lifecycle.
Competitors actualize the field administration forms planned in a joint effort with inside and outside groups. This coordinated effort incorporates arranging the default organization territories of the Field Service application, conveying the Connected Field Service (IoT) arrangement and the versatile application, and executing any extra required customizations. Competitors are in charge of the setup and arrangement of the Field Service application related deeply client administration application.
Competitors must know about how to arrange and tweak segments of the Field Service application, including designing administrations, assets, attributes, occurrences, stock incorporation, administration understandings, asset planning, work orders, administration undertakings, field administration client jobs, field administration settings, the Connected Field Service (IoT) arrangement, and setup of the Field Service Mobile application
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Question No 1:
Your company is expanding nationally. You need to configure tax codes for a new territory, so the company can start to operate in the new territory.You realize that you can identify which field service record types the tax code will be applied to. Which three Field Service record types are taxable within the new tax code? Each correct answer presents a complete solution.
C. Purchase Orders
E. Work Orders
Answer: A, B, D
Question No 2:
You are a Dynamics 365 for Field Service Administrator. You install and configure Connected Field Service with Azure IoT Central. Several of your connected devicessent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent backto Azure IoT Central. You need to resolve the issue. Which Action should you take to resolve the issue?
A. Configure the Microsoft Flow When a work order is created in Connected Field Service, update IoT Central.
B. Create an IoT Command in Dynamics 365 to trigger an update in IoT Central.
C. Configure the Dynamics 365 workflow When a work order is created inConnected Field Service, updateIoT Central.
D. Create an IoT action in Dynamics 365 to trigger an update in IoT Central.
Question No 3:
You are a Dynamics 365 for Field Service Administrator and work for a manufacturing firm. You are receivingsupport requests that field engineers are unable to see a custom area entitled “Parts Requests” within theDynamics 365 Field Service Mobile App. You need to troubleshoot the Dynamics 365 for Field Service mobile app to ensure that the field engineers areable to view the customizations created. What are the three steps you can take to troubleshoot the issue reported?Each correct answer presents acomplete solution.
A. Ensure that the Dynamics Mobile solution with the appropriate customizations has been published.
B. Synchronize the Dynamics 365 for Field Service Mobile App.
C. Ensure that a security role has been assigned to the project.
D. Verify that the impacted field engineers are enabled to use this project.
E. Ensure that the Woodford project with the appropriate customizations has been published.
Answer: B C E